Privacy Policy
Last updated: 17 June 2026
1. Who We Are
Neurivox ("we", "us", "our") is an agentic AI services company. Our website is https://neurivoxs.com. Our contact email is hello@neurivoxs.com. We serve clients in Australia, Canada, the United States, and Germany.
2. What Information We Collect
We collect information you voluntarily provide via our contact form: name, email address, company name, country, industry, and the content of your message. We also collect standard web analytics data (page views, device type, geographic region) via Google Analytics 4 and Microsoft Clarity. We do not collect sensitive personal data (health, financial, racial/ethnic origin) through our website.
3. How We Use Your Information
We use your contact form data to respond to your enquiry and provide our services. We use analytics data to improve our website and understand how visitors use it. We do not sell your data to third parties. We do not use your data for automated decision-making that produces legal or similarly significant effects.
4. Legal Basis for Processing (GDPR — EU/Germany)
For users in Germany and the European Union: we process your personal data under Article 6(1)(b) GDPR (performance of a contract or pre-contractual steps at your request) for contact form submissions, and Article 6(1)(f) GDPR (legitimate interests) for analytics. You have the right to access, rectify, erase, restrict, object to, and port your personal data. To exercise these rights, email hello@neurivoxs.com.
5. Data Retention
We retain contact form submissions for 36 months from the date of submission, or longer if required to fulfil our contractual obligations. You may request deletion at any time by emailing us.
6. Third-Party Services
We use Google Analytics 4 (Google LLC, USA) and Microsoft Clarity (Microsoft Corporation, USA) for website analytics. Both services may process your data in the United States under standard contractual clauses. We use email service providers to deliver responses to your enquiries.
7. Cookies
We use essential cookies required for website functionality, and analytics cookies to understand site usage. You can control cookies through your browser settings. Disabling analytics cookies does not affect your ability to use our website.
8. Your Rights (Australia — Privacy Act 1988)
Australian residents have rights under the Privacy Act 1988 and the Australian Privacy Principles (APPs), including the right to access and correct your personal information. To make a request, email hello@neurivoxs.com.
9. Security
We use industry-standard security measures to protect your data, including TLS encryption for data in transit and access controls for data at rest. No system is 100% secure; please contact us immediately if you suspect a security breach.
10. Contact Us
For any privacy-related questions or to exercise your rights, contact us at: hello@neurivoxs.com or via WhatsApp at +92 331 3894217.